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Shipping & Returns

Shipping

Shipping cost is calculated at the checkout page based on your order, delivery state and postcode.

FREE shipping is available for orders over 1,000 packs (i.e. $ 250). This option will be made available at checkout if you meet the requirement.

Below are the shipping options available to you.

Australia Post

Orders can be delivered by Australia Post. Regular Parcel Post and Express Post Parcel delivery options are available. Tracking notification from Australia Post will be sent to your email address. Please refer to Australia Post's standard delivery timetables to find out when your delivery should arrive.

Subject to the order size requirements, we can deliver your orders using Auspost's 24/7 Parcel Lockers and Parcel Collect services. You could collect your online shopping any time, day or night, from a free 24/7 Parcel Locker or have your order shipped directly to a participating Post Office for you to collect at a suitable time. To use these options, please let us know the appropriate shipping details separately to your billing address at our store checkout.

Sendle

Sendle provides national delivery with a low, flat-rate pricing. Tracking and estimated delivery date is available by Sendle's online system.

Sydneysiders can take advantage of the low flat rate of $ 8.95. For customers outside of Sydney, Sendle's national flat-pricing covers almost 90% of households.  For further information please see their website.

Typical delivery times are as per below:

  • 1 to 2 business days to Sendle to Adelaide
  • 1 to 2 business days to Sendle to Albury
  • 2 to 3 business days to Sendle to Bendigo
  • 1 to 2 business days to Sendle to Brisbane
  • 2 to 3 business days to Sendle to Bundaberg
  • 3 to 7 business days to Sendle to Cairns
  • 1 to 2 business days to Sendle to Canberra
  • Same or next business day to Sendle to Central Coast
  • 1 to 3 business days to Sendle to Coffs Harbour
  • 4 to 12 business days to Sendle to Darwin
  • 2 to 3 business days to Sendle to Geelong
  • 1 to 2 business days to Sendle to Gold Coast
  • 3 to 4 business days to Sendle to Hobart
  • 3 to 4 business days to Sendle to Launceston
  • 2 to 3 business days to Sendle to Mackay
  • 2 to 3 business days to Sendle to Maryborough
  • 1 to 2 business days to Sendle to Melbourne
  • Same or next business day to Sendle to Newcastle
  • 1 to 2 business days to Sendle to Northern Rivers
  • 7 to 10 business days to Sendle to Perth
  • 1 to 3 business days to Sendle to Port Macquarie
  • 2 to 3 business days to Sendle to Rockhampton
  • 2 to 3 business days to Sendle to Sunshine Coast
  • Same or next business day to Sendle to Sydney
  • 1 to 2 business days to Sendle to Toowoomba
  • 3 to 7 business days to Sendle to Townsville
  • 1 to 2 business days to Sendle to Wollongong

 

Local Pickup

Customers in Sydney will also have the option to pick up their orders from our location at Kellyville. Appointments must be arranged with us for pick up orders.

Returns

Subject to our Terms & Conditions we may at our sole discretion, provide a refund on the return of the Products within 14 days where the Product packaging is unopened and remains in a saleable condition. You will be responsible for any postage and shipping costs associated with any refund.